Terms and Conditions

All Sales are Final. No Refunds, Returns, or Exchanges.

• 100% payment due before shipping and delivery
• A Credit Card is required to be on file for all projects.
• All deposits and final balances not paid by check at the time of shipping and delivery will be automatically charged to the credit card on file, with a 3.5% processing fee added.
• All products delivered by TEMMER must be inspected before receiving them. No claim will be accepted after receiving the product.
• All products picked up at TEMMER warehouse by the client, or third-party logistics hired by the client must be inspected before loading. No claim will be accepted after loading the product.

STORAGE:

• TEMMER will hold the purchase for two weeks free of charge. 
• TEMMER and the client will agree on storage required for over two weeks. 
• Any storage needed after the agreed period will be charged-
  • $2 per week per sqft for 2cm slabs 
  • $3 per week per sqft for 3cm slabs. 
• Any other architectural or custom-made products will be charged-
  • $5 per cubic foot crate per sqft of space required.

MATERIAL INFORMATION:
With finished Natural Stone, any or all the following natural characteristics may be present:

• Areas, especially in marble, that have been filled with a matching color epoxy may compromise the integrity and strength of the materials.
• Variations in veining, color, and movement that may be present in any natural materials. Materials that are referred to as “swirl” granites exhibit more of these types of natural occurrences.
• Fissures: small visible lines on the surface of the polished or honed slab, which rarely indicate or affect the structural integrity of the product.
• Beauty marks:  natural mineral deposit concentrations that can be seen as intensified spots or lines of color, lack of color, or areas with compromised polishing ability.
• Pitting: “pock marks” of varying size on the surface of a slab which is a result of the tightness of the material grain and the material’s ability to accept a polished finish.
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The presence of any of these characteristics adds to the uniqueness of your material and, in the majority of cases, does not compromise the durability of your product.